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Services

Do you want to implement projects in the field of Smart Metering
and you need support? We can advise you on choice, installation,
debugging or data processing. 

Contact

Our claim corresponds with our company name: we solve.

Our standard products do not meet your requirements 100 %? Do you need assistance with your projects in the field of acquiring consumption data? Or do you want customised packaging and do not want to care of shipping formalities?

A perfect solution often starts with an individual consultation. We want to understand your requirements to learn what is important for you. Furthermore, we want to offer you our know-how that you can carry out your own work effectively. 

Besides our standard products, which are also available as white label products, we offer you special adaptions and additional services. Take advantage of our expertise regarding M-Bus and Automated Meter Reading for your own products and services.

Our range of services includes:

  • technical consultation
  • project support
  • conception
  • prototyping
  • different script solutions
  • production of large quantities
  • and much more

Technical support

We are experts for embedded systems, automation and the communication in Smart Metering. We advise you on these and other issues. The centre of the consulting service is the use of our solutions in your application. In addition to that we give suggestions.

Our support is available to you: 

• Telephone: +49 3677 7613065
• E-mail: support@solvimus.de

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Conception

Out of consultation we create, on your request, feasibility studies and concepts. With that we put methods into your hands to check and plan the realization. As result, documents are available for you, which help you later with the realization as a guide. 

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

Contact

Training

Knowledge transfer is an important point of our consulting service. We offer individual trainings especially about Smart Metering via M-Bus and wM-Bus. Depending on target group and customer requirement, the trainings are application- or technology-oriented and take place in our training room or on your site. 

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

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Planning support

As usual, in the field of Smart Metering, a good planning is decisive for the future running of a system. In the planning phase should the necessary expertise be introduced already. We can support you with our know-how and lend you our support on questions regarding wiring, topology, component choice and more.

Please direct your inquiry at our sales department:  

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

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Assessment, fault-clearing

With the increasing size and spreading of automatic Smart Metering systems occur errors more often in ongoing operations. Our team of experts is also available to assist you here. At your site we inspect your infrastructure, search for error sources and try to resolve them if necessary.

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

Contact

Brand Labeling

If your own brand is important for you to be part of the Smart Metering market, we are also offering White or Brand Labeled goods. In addition to individual print and cover colours, software modifications are also possible.  

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

Contact

Support

Our support team is at your side with help and advice for all technical questions and support topics. At On site, we examine your infrastructure, search for sources of error and eliminate them at Necessity. In the first step we alternatively take an analysis and troubleshooting in your M-bus installation also by remote access.

Our support is at your disposal:

• Telephone: +49 3677 7613065
• E-mail: support@solvimus.de

To the download center

Script solutions

In order to be able to import the read meter data comfortably and importable into the respective downstream system, individual solutions are required in some applications. This are created on the basis of defined customer requirements. Depending on the application we create Reporting, formatting and system counter/measurement scripts.

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

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Ready to use solutions

We also offer ready to use solutions for our data concentrators. Our “MUC boxes” are assembled according to customer requirements, are tested according to our test guidelines and are available for the simple wall mounting. If required, the boxes can also be equipped with a radio module for the mobile communication.

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

Contact

Logistics

Flexible and individual – we also take care of logistics for you. Whether customer-specific packaging, included inserts, delivery in a package or on a pallet: we adapt the packaging according to you requirements and deliver our products as you require them. In this way, we ensure that your ordered products are delivered on time and according to your requirements.

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

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Shipping and export

For shipping, we work with different forwarding agents according to your needs. If required, delivery can also be made directly and individually to your construction sites. We commission the forwarding agents for the transport and, when necessary, take care of the customs formalities in export. We are also happy to assist you with the import by providing the necessary documents.

Please direct your inquiry at our sales department: 

• Telephone: +49 3677 7613066
• E-mail: sales@solvimus.de

Contact

Mareike Petermann-Vertrieb-Innendienst

Your contact at solvimus

Mareike Petermann

Internal Sales Service
Fon: +49 3677 7613066
sales@solvimus.de

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