Second level support staff (m/f/d)

For the expansion of our team we are looking for a
Second level support staff (m/f/d)

Support is your thing ? Do you like to solve problems and keep a cool head at the same time ?


Become a part of us

As an innovative company on course for growth, we are looking for committed colleagues who want to pursue ambitious goals and grow with us in the face of challenges.

Are you ready to go new ways together with us? Take your chance and give your future a new perspective! We look forward to your application documents.

2nd Level Technical Support (m/f/d)

Job requirements

Your Prospects

  • You will receive market-driven remuneration with flexible working hours
  • An appreciative cooperation in a highly motivated and dynamic team 
  • Open communication within flat hierarchies
  • Workplace health promotion, e.g. ergonomic workplaces, 1 additional day of health leave
  • Active promotion of personal and professional development (lucrative, annual training budget)
  • Fresh, seasonal fruit and all drinks free of charge unlimited several times a week
  • You receive lucrative Christmas and holiday bonuses
  • Participation in various, exceptional team events, e.g. monthly lunch together, health-promotion activities during working hours (e.g. fitness group)
  • Financial security through company pension schemes

Your Tasks

  • Interface between companies and major customers for all technical questions
  • Responsibility for error analysis and target group-specific advice on products and individual specifications
  • Support for major customers remotely by phone, e-mail or video call (rarely on site)
  • Communicator (m/f/d) and process driver (m/f/d) together with sales team and 1st level support

Your Profile

  • Successfully completed training as an electronics technician (m/f/d) or mechatronics technician (m/f/d) alternatively studies in technical engineering (m/f/d) (also without formal degree)
  • Or: 5 years in technical support for electronic components/assemblies
  • Advanced knowledge in hard- and software and safe handling of measuring equipment
  • Very good communication skills in German and English as well as strong customer and service orientation

You want to develop yourself personally?

Get in touch with us if you would like to find out what opportunities are still available in this position.

Contact person:
Sarah Apel
(+49 151 17908788)

We are looking forward to your application documents to:

We are looking forward to receiving your application

Applying for a new job is not an easy decision. You can be sure that we are happy about every application.

None of our current jobs suit you? Please do not hesitate to send us an unsolicited application or to share our vacancies with friends and acquaintances, who might be interested in the positions or looking for a new job.

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Sarah Theresa Apel

Your contact

Sarah Theresa Apel

Human Resource & Public Relation Business Partner
Fon: +49 151 17908788

Get to know us better

About us

Living and working in Ilmenau

Our environment

You haven’t found the right job?

Send us your application directly. If we find a place for you, we will contact you. 

Apply on your own initiative


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